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10 Golden Rules of Customer Service: & the Story of the $6,000 Egg

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of C..

$NZ 29.99 Ex Tax: $NZ 29.99

12 Rules of Attention, The

How to self-regulate and train your brain's attentional mechanism for faster, more accurate, high-quality performance at work. Do you feel like you're "crushing it?" How productive, happy a..

$NZ 37.99 Ex Tax: $NZ 37.99

20 Rental Properties in One Year

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4-Hour Work Week: Escape the 9 - 5 Live Anywhere & Join the New Rich

The international bestseller on escaping the 9-5 and finding a new way of livingForget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason ..

$NZ 34.99 Ex Tax: $NZ 34.99

7 Habits of Highly Effective People,The: 30th Anniversary Edition

The 7 habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work! With Sean Covey's added takeaways on how the habits can be u..

$NZ 34.99 Ex Tax: $NZ 34.99

90 Rules for Entrepreneurs: How to Hustle Your Way to a Business That Works

Discover the secrets that distinguish successful entrepreneurs from those who fail, and learn which rules to follow and which to break. This is not just another one of those books about 'r..

$NZ 37.99 Ex Tax: $NZ 37.99

Always Day One: How the Tech Titans Stay on Top

At Amazon, 'Day One' is code for inventing like a startup with little regard for legacy. Day Two is, in Jeff Bezos's own words, is 'stasis, followed by irrelevance, followed by excruciating, painful d..

$NZ 37.99 Ex Tax: $NZ 37.99

Applied Empathy: The New Language of Leadership

Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathy - the ability to see the world through someone else's eyes - could be what your busines..

$NZ 37.99 Ex Tax: $NZ 37.99

Arianna Huffington: Building the Huffington Post and Thrive Global

Global Business Visionaries -- Arianna Huffington Arianna Huffington is one of the world's foremost business leaders. As co-founder and editor-in-chief of the Huffington Post, she built it ..

$NZ 39.99 Ex Tax: $NZ 39.99

Art of Judgment: 10 Steps to Becoming a More Effective Decision-Maker

The success of any organization or individual depends upon making good decisions, arrived at through the use of a sound judgment. Too often, this elusive characteristic has been misperceived as an unc..

$NZ 37.99 Ex Tax: $NZ 37.99

Ascent of Money: A Financial History of the World, The

Bread, cash, dosh, dough, loot. Call if what you like, it matters now more than ever. In The Ascent of Money, Niall Ferguson shows that financial history is the back-story to all history. From th..

$NZ 27.99 Ex Tax: $NZ 27.99

Ask for More

Negotiation is a key skill for your job, your closest relationships, and even your everyday life, but often people shy away from it, feeling like they're marching into battle or that they're settling ..

$NZ 37.99 Ex Tax: $NZ 37.99

Bad with Money: The Imperfect Art of Getting Your Financial Sh*t Together

"Humorous and forthright...[Gaby] Dunn makes facing money issues seem not only palatable but possibly even fun....Dunn's book delivers." --Publishers Weekly The beloved writer-comedian expands on her ..

$NZ 32.99 Ex Tax: $NZ 32.99

Barefoot Investor: The Only Money Guide You'll Ever Need (updated 2019)

This is the only money guide you'll ever need That's a bold claim, given there are already thousands of finance books on the shelves. So what makes this one different? Well, you won't be overwhelme..

$NZ 32.99 Ex Tax: $NZ 32.99

Be your own boss and succeed :  7 qualities of a successful small business owner
Believe. Build. Become.: How to Supercharge Your Career

Want to be your own boss? Or want to be THE boss? Start here. Believe. Build. Become. is a hands-on manual designed to help any woman develop the skills and mindset she needs to become a successf..

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Belonging: The Key to Transforming and Maintaining Diversity, Inclusion and Equality at Work

There's never been more discussion around diversity and inclusion in the workplace. From gender pay gaps and the #MeToo movement to Black Lives Matter, it seems that every organization has finally rec..

$NZ 42.99 Ex Tax: $NZ 42.99

Best Leaders Don't Shout: How to engage your people, manage millennials, and get things done: 2018

In The Best Leaders Don't Shout, Bruce shares the lessons learned as he and his teams have defended businesses against the threats of the poor performance he inherited, and then turned those same busi..

$NZ 39.99 Ex Tax: $NZ 39.99

Beyond Entrepreneurship 2.0

______________________________NEARLY THIRTY YEARS AGO, Stanford University faculty members Jim Collins and Bill Lazier showed you how to turn an entrepreneurial business into an enduring great company..

$NZ 54.99 Ex Tax: $NZ 54.99

Bezonomics: How Amazon Is Changing Our Lives, and What the World's Companies Are Learning from It

Amazon is the business story of the decade. Jeff Bezos, the richest man on the planet, has built one of the most efficient wealth-creation machines in history. Like a giant squid, Amazon's tentacles a..

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Blue Ocean Shift

The New York Times bestseller. #1 Wall Street Journal bestseller. Blue Ocean Shift is the essential follow up to the classic Blue Ocean Strategy, the 3.6 million copy global bestseller by wor..

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Breaking Bad Habits: Why Best Practices Are Killing Your Business

Have you ever wondered why most newspapers are so large? Or why management consultants work such long hours? Or why hotels still insist on having check-in desks? Ask anyone in these industries, and th..

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Brief History of Money: 4000 Years of Markets, Currencies, Debt and Crisis, A

What do cacao beans, cowrie shells, paper cards, cigarettes and digital databases all have in common? At some time, they have been used as a form of money. Money is an essential aspect of everyday lif..

$NZ 44.99 Ex Tax: $NZ 44.99

Business Book

This is an innovative and accessible guide to business, management and commerce. Learning about business can be daunting, but The Business Book makes it easier than ever by giving you all the big idea..

$NZ 49.99 Ex Tax: $NZ 49.99

Business Model Generation: A Handbook for Visionaries, Game Changers, and ChallengerS

Business Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises. If your organization needs to adapt..

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Business of Change

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$NZ 39.99 Ex Tax: $NZ 39.99

Business Revolution: The first two decades of national business review 1970-1991, A
Catalyst, The - How to Change Anyone's Mind

From the author of New York Times bestsellers Contagious and Invisible Influence comes a revolutionary approach to changing anyone's mind. Everyone has something they want to change. Marketers w..

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Change

'A remarkable and important guide to effecting change in our individual lives, businesses, societies - and beyond' JONAH BERGER, bestselling author of Contagious How did movements lik..

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Coaching for Performance FULLY REVISED 25TH ANNIVERSARY EDITION

"Coaching for Performance is the proven resource for all coaches and pioneers of the future of coaching." Magdalena N. Mook, CEO, International Coach Federation (ICF)The seminal book featuring the pow..

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Concise Laws of Human Nature, The

Robert Greene is a master guide for millions of readers, distilling ancient wisdom and philosophy into essential texts for seekers of power, understanding and mastery. Now he turns to the most importa..

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Conscious Leadership

John Mackey started a movement when he founded Whole Foods, bringing natural, organic food to the masses and not only changing the market, but breaking the mold. Now, for the first time, Conscious Lea..

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Covid Schmovid

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Crucial Conversations Tools for Talking When Stakes are High

"The New York Times" and "Washington Post" bestseller that changed the way millions communicate. "["Crucial Conversations"] draws our attention to those defining moments that literally shape our lives..

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Cult Status: Building a Business that People Adore
Culture Hacks

Culture is the #1 determinant of team and organisation success and yet too many people still don't know where to begin the evolution process. Often, they will change the office layout, impl..

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Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.

In her #1 NYT bestsellers, BrenU Brown taught us what it means to dare greatly, rise strong and brave the wilderness. Now, based on new research conducted with leaders, change makers and culture shift..

$NZ 37.99 Ex Tax: $NZ 37.99

Dark Horse: Achieving Success Through the Pursuit of Fulfillment

For generations, we've been stuck with a cookie-cutter mold for success that requires us to be the same as everyone else, only better. This "standard formula" works for some people but leaves most of ..

$NZ 37.99 Ex Tax: $NZ 37.99

Debt: The First 5000 Years

A revised and updated edition of the international bestseller. Graeber, one of the early organisers of Occupy Wall Street and a well regarded academic, presents a stunning reversal of conventional wis..

$NZ 37.99 Ex Tax: $NZ 37.99

Designing Your Work Life: How to Thrive and Change and Find Happiness at Work

'Life has questions. They have answers' New York Times We will spend up to 120,000 hours at work in our lifetimes. But how best to use those hours is one of our most challenging questions.We all want..

$NZ 39.99 Ex Tax: $NZ 39.99

Discipline Equals Freedom: Field Manual:  Mk1 Mod1

FIND YOUR WILL, FIND YOUR DISCIPLINE--AND YOU WILL FIND YOUR FREEDOM Jocko Willink's methods for success were born in the SEAL Teams, where he spent most of his adult life, enlisting after high s..

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Don't Buy this Book:Entrepreneurship for Creative People: Entrepreneurship for Creative People

Don't Buy This Book is the sequel to the highly successful Don't Read This Book - Time Management for Creative People. Like its predecessor, it uses the ToDon'tList method to help you make the right c..

$NZ 29.99 Ex Tax: $NZ 29.99

Dream Architects: Adventures in the Video Game Industry

At Massive Entertainment, a Ubisoft studio, a key division of one of the largest, most influential companies in gaming, Managing Director Polfeldt has had a hand in some of the biggest video game fran..

$NZ 34.99 Ex Tax: $NZ 34.99

Economics Book, The

This beautiful, authoritative volume in the popular Milestones series looks at the vital intersection among business, finance, and money. From the philosophical dialogues of Ancient Greece and the mor..

$NZ 69.99 Ex Tax: $NZ 69.99

Economist Guide To Financial Markets 7th Edition: Why they exist and how they work

Extensively revised to reflect the dramatic shifts and consolidation of the financial markets, the seventh edition of this highly regarded book provides a clear and incisive guide to a complex world t..

$NZ 32.99 Ex Tax: $NZ 32.99

Economists' Hour, The

The Economists' Hour by Binyamin Appelbaum is the biography of a revolution: the story of how economists who believed in the power and the glory of free markets transformed the business of government,..

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Elon Musk: How the Billionaire CEO of Spacex and Tesla is Shaping Our Future

South African born Elon Musk is the renowned entrepreneur and innovator behind PayPal, SpaceX, Tesla, and SolarCity. Musk wants to save our planet; he wants to send citizens into space, to form a colo..

$NZ 27.99 Ex Tax: $NZ 27.99

Essentialism:  Disciplined Pursuit of Less

The life-changing international bestseller that started a global movement - now updated with new material and an exclusive excerpt from EFFORTLESSHave you ever found yourself struggling with informati..

$NZ 24.99 Ex Tax: $NZ 24.99

Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content

Finally a go-to guide to creating and publishing the kind of content that will make your business thrive. Everybody Writes is a go-to guide to attracting and retaining customers through stellar onlin..

$NZ 44.99 Ex Tax: $NZ 44.99

Everything is Figureoutable: #1 New York Times Bestseller

'This book will change lives' Elizabeth GilbertDo you ever have trouble finishing what you start? Do amazing ideas come to you all the time but after the initial excitement wanes you struggle to follo..

$NZ 27.99 Ex Tax: $NZ 27.99

Expert: Understanding the Path to Mastery

What do lace makers share with pulmonary surgeons? Saville Row tailors with molecular scientists? Jazz musicians with fighter pilots? Seemingly, they have little in common, other than being skilled at..

$NZ 39.99 Ex Tax: $NZ 39.99

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