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10 Golden Rules of Customer Service: & the Story of the $6,000 Egg

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of C..

$NZ 29.99 Ex Tax: $NZ 29.99

100-Year Life: Living and Working in an Age of Longevity

*A new edition of the international bestseller (a #1 bestseller in Japan), featuring a new preface* Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potentia..

$NZ 24.99 $NZ 28.70 Ex Tax: $NZ 24.99

12 Rules of Attention, The

How to self-regulate and train your brain's attentional mechanism for faster, more accurate, high-quality performance at work. Do you feel like you're "crushing it?" How productive, happy a..

$NZ 37.99 Ex Tax: $NZ 37.99

20 Rental Properties in One Year

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$NZ 34.99 Ex Tax: $NZ 34.99

33 Strategies Of War

From bestselling author Robert Greene comes a brilliant distillation of the strategies of war that can help us gain mastery in the modern world. Spanning world civilisations, and synthesising dozens o..

$NZ 32.99 Ex Tax: $NZ 32.99

4-Hour Work Week: Escape the 9 - 5 Live Anywhere & Join the New Rich

The international bestseller on escaping the 9-5 and finding a new way of livingForget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason ..

$NZ 34.99 Ex Tax: $NZ 34.99

90 Rules for Entrepreneurs: How to Hustle Your Way to a Business That Works

Discover the secrets that distinguish successful entrepreneurs from those who fail, and learn which rules to follow and which to break. This is not just another one of those books about 'r..

$NZ 37.99 Ex Tax: $NZ 37.99

Acting with Power: Why We Are More Powerful than We Believe

Most of us tend to think that there are two kinds of people in world: those who have power, and those who don't. But in reality, says Stanford Business School professor Deborah Gruenfeld, we all have ..

$NZ 32.99 Ex Tax: $NZ 32.99

Align: A Leadership Blueprint for Aligning Enterprise Purpose, Strategy and Organisation

Why do some businesses thrive, while many more struggle and fail? A key reason - and the focus of this book - is strategic alignment. This is the careful arrangement of the various elements of an ente..

$NZ 42.99 Ex Tax: $NZ 42.99

Always Day One: How the Tech Titans Stay on Top

At Amazon, 'Day One' is code for inventing like a startup with little regard for legacy. Day Two is, in Jeff Bezos's own words, is 'stasis, followed by irrelevance, followed by excruciating, painful d..

$NZ 37.99 Ex Tax: $NZ 37.99

Applied Empathy: The New Language of Leadership

Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathy - the ability to see the world through someone else's eyes - could be what your busines..

$NZ 37.99 Ex Tax: $NZ 37.99

Arianna Huffington: Building the Huffington Post and Thrive Global

Global Business Visionaries -- Arianna Huffington Arianna Huffington is one of the world's foremost business leaders. As co-founder and editor-in-chief of the Huffington Post, she built it ..

$NZ 39.99 Ex Tax: $NZ 39.99

Ascent of Money: A Financial History of the World, The

Bread, cash, dosh, dough, loot. Call if what you like, it matters now more than ever. In The Ascent of Money, Niall Ferguson shows that financial history is the back-story to all history. From th..

$NZ 27.99 Ex Tax: $NZ 27.99

Ask for More

Negotiation is a key skill for your job, your closest relationships, and even your everyday life, but often people shy away from it, feeling like they're marching into battle or that they're settling ..

$NZ 37.99 Ex Tax: $NZ 37.99

Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt

Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing- having one asshole in a team has been shown to reduce performance by 30 to 40 percent, and research sh..

$NZ 24.99 Ex Tax: $NZ 24.99

Bad with Money: The Imperfect Art of Getting Your Financial Sh*t Together

"Humorous and forthright...[Gaby] Dunn makes facing money issues seem not only palatable but possibly even fun....Dunn's book delivers." --Publishers Weekly The beloved writer-comedian expands on her ..

$NZ 32.99 Ex Tax: $NZ 32.99

Barefoot Investor: The Only Money Guide You'll Ever Need (updated 2019)

This is the only money guide you'll ever need That's a bold claim, given there are already thousands of finance books on the shelves. So what makes this one different? Well, you won't be overwhelme..

$NZ 32.99 Ex Tax: $NZ 32.99

Be your own boss and succeed :  7 qualities of a successful small business owner
Believe. Build. Become.: How to Supercharge Your Career

Want to be your own boss? Or want to be THE boss? Start here. Believe. Build. Become. is a hands-on manual designed to help any woman develop the skills and mindset she needs to become a successf..

$NZ 44.99 Ex Tax: $NZ 44.99

Best Leaders Don't Shout: How to engage your people, manage millennials, and get things done: 2018

In The Best Leaders Don't Shout, Bruce shares the lessons learned as he and his teams have defended businesses against the threats of the poor performance he inherited, and then turned those same busi..

$NZ 39.99 Ex Tax: $NZ 39.99

Bezonomics: How Amazon Is Changing Our Lives, and What the World's Companies Are Learning from It

Amazon is the business story of the decade. Jeff Bezos, the richest man on the planet, has built one of the most efficient wealth-creation machines in history. Like a giant squid, Amazon's tentacles a..

$NZ 39.99 Ex Tax: $NZ 39.99

Bezos Letters, The: 14 Principles to Grow Your Business Like Amazon

Amazon is the fastest company ever to reach $100 billion in sales and they didn't reach that landmark by staying in their comfort zone. Risk taking is the key that unlocked the door to growth at Amazo..

$NZ 37.99 Ex Tax: $NZ 37.99

Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors are Remaking What We Buy

Dollar Shave Club and its hilarious marketing. Casper mattresses popping out of a box. Third Love's lingerie designed specifically for each woman's body. Warby Parker mailing you five pairs of glasses..

$NZ 32.99 Ex Tax: $NZ 32.99

Billion Dollar Loser

The inside story of the rise and fall of WeWork, showing how the excesses of its founder shaped a corporate culture unlike any other Christened a potential savior of Silicon Valley's startu..

$NZ 37.99 Ex Tax: $NZ 37.99

Billion Dollar Whale: The Man Who Fooled Wall Street, Hollywood, and the World

Now a #1 international bestseller, BILLION DOLLAR WHALE is "an epic tale of white-collar crime on a global scale" (Publishers Weekly, starred review), revealing how a young social climber from Malaysi..

$NZ 29.99 Ex Tax: $NZ 29.99

Black Box Thinking: Marginal Gains and the Secrets of High Performance

What links the Mercedes Formula One team with Google? What links Team Sky and the aviation industry? What connects James Dyson and David Beckham? They are all Black Box Thinkers. Black Box Thinkin..

$NZ 24.99 Ex Tax: $NZ 24.99

Blood and Oil

Thirty-five-year-old Mohammed bin Salman's sudden rise stunned the world. Political and business leaders such as former Prime Minister Tony Blair and WME Chairman Ari Emmanuel flew out to meet with th..

$NZ 37.99 Ex Tax: $NZ 37.99

Breaking Bad Habits: Why Best Practices Are Killing Your Business

Have you ever wondered why most newspapers are so large? Or why management consultants work such long hours? Or why hotels still insist on having check-in desks? Ask anyone in these industries, and th..

$NZ 32.99 Ex Tax: $NZ 32.99

Bullshit Jobs: The Rise of Pointless Work, and What We Can Do About It

Back in 1930, the economist John Maynard Keynes prophesied that by the century's end, technology would see us all working fifteen-hour weeks. But instead, something curious happened. Today, average wo..

$NZ 27.99 Ex Tax: $NZ 27.99

Business Book

This is an innovative and accessible guide to business, management and commerce. Learning about business can be daunting, but The Business Book makes it easier than ever by giving you all the big idea..

$NZ 49.99 Ex Tax: $NZ 49.99

Business Model Generation: A Handbook for Visionaries, Game Changers, and ChallengerS

Business Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises. If your organization needs to adapt..

$NZ 59.99 Ex Tax: $NZ 59.99

Business of Change

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$NZ 39.99 Ex Tax: $NZ 39.99

Business Revolution: The first two decades of national business review 1970-1991, A
Catalyst, The - How to Change Anyone's Mind

From the author of New York Times bestsellers Contagious and Invisible Influence comes a revolutionary approach to changing anyone's mind. Everyone has something they want to change. Marketers w..

$NZ 37.99 Ex Tax: $NZ 37.99

Coaching for Performance FULLY REVISED 25TH ANNIVERSARY EDITION

"Coaching for Performance is the proven resource for all coaches and pioneers of the future of coaching." Magdalena N. Mook, CEO, International Coach Federation (ICF)The seminal book featuring the pow..

$NZ 39.99 Ex Tax: $NZ 39.99

Company of One: Why Staying Small is the Next Big Thing for Business

What if the real key to a richer and more fulfilling career was not to create and scale up a new business, but rather, to be able to work for yourself, determine your own hours and become a (highly pr..

$NZ 27.99 Ex Tax: $NZ 27.99

Connector Manager, The

The best managers work smarter, not harder After conducting a unique global study of over 9,000 people, analysts at the world-leading sales research firm Gartner identified four distinct types of..

$NZ 39.99 Ex Tax: $NZ 39.99

Conscious Leadership

John Mackey started a movement when he founded Whole Foods, bringing natural, organic food to the masses and not only changing the market, but breaking the mold. Now, for the first time, Conscious Lea..

$NZ 37.99 Ex Tax: $NZ 37.99

Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

This book is the result of over twenty-five years of combined experience from Kelly and Robby Riggs-dynamic, occasionally irreverent, always insightful, father (Boomer) and son (Millennial), who wor..

$NZ 37.99 Ex Tax: $NZ 37.99

Covid Schmovid

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$NZ 24.99 Ex Tax: $NZ 24.99

Crisis Ready

How many splashy scandals and crisis situations have befallen companies and public figures in the past week alone? How did the organizations and people at the center of those crises manage the situati..

$NZ 39.99 Ex Tax: $NZ 39.99

Crucial Conversations Tools for Talking When Stakes are High

"The New York Times" and "Washington Post" bestseller that changed the way millions communicate. "["Crucial Conversations"] draws our attention to those defining moments that literally shape our lives..

$NZ 37.99 Ex Tax: $NZ 37.99

Cult Status: Building a Business that People Adore
Curse of Bigness: How Corporate Giants Came to Rule the World

We're three decades into a global experiment: what happens when the major nations of the world weaken their control on the size and power of corporate giants and allow unrestricted expansion? In ..

$NZ 32.99 Ex Tax: $NZ 32.99

Dark Horse: Achieving Success Through the Pursuit of Fulfillment

For generations, we've been stuck with a cookie-cutter mold for success that requires us to be the same as everyone else, only better. This "standard formula" works for some people but leaves most of ..

$NZ 37.99 Ex Tax: $NZ 37.99

Designing Your Work Life: How to Thrive and Change and Find Happiness at Work

'Life has questions. They have answers' New York Times We will spend up to 120,000 hours at work in our lifetimes. But how best to use those hours is one of our most challenging questions.We all want..

$NZ 39.99 Ex Tax: $NZ 39.99

Digital Trust

Consumer trust is more important than ever, as digital platforms and social media have redefined the relationship between businesses and consumers. In this new and disruptive commercial environment, c..

$NZ 42.99 Ex Tax: $NZ 42.99

Discipline Equals Freedom: Field Manual:  Mk1 Mod1

FIND YOUR WILL, FIND YOUR DISCIPLINE--AND YOU WILL FIND YOUR FREEDOM Jocko Willink's methods for success were born in the SEAL Teams, where he spent most of his adult life, enlisting after high s..

$NZ 49.99 Ex Tax: $NZ 49.99

Don't Buy this Book:Entrepreneurship for Creative People: Entrepreneurship for Creative People

Don't Buy This Book is the sequel to the highly successful Don't Read This Book - Time Management for Creative People. Like its predecessor, it uses the ToDon'tList method to help you make the right c..

$NZ 29.99 Ex Tax: $NZ 29.99

Dotcom Secrets: The Underground Playbook for Growing Your Company Online with Sales Funnels

DotCom Secrets is not just another "how-to" book on internet marketing. This book is not about getting more traffic to your website--yet the secrets you'll learn will help you to get exponentially..

$NZ 32.99 Ex Tax: $NZ 32.99

Doughnut Economics: Seven Ways to Think Like a 21st-Century Economist

*The Sunday Times Bestseller* Economics is broken, and the planet is paying the price. Unforeseen financial crises. Extreme wealth inequality. Relentless pressure on the environment. Can we ..

$NZ 27.99 Ex Tax: $NZ 27.99

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